Jollibee addresses Chickenjoy issue

Because this is a matter of national importance—and, no, we were not paid to write this; it’s just hard to ignore because it’s sparked the #ChickenSad trend on Twitter. 

“Jollibee Foods Corp. apologized to its customers on Thursday, August 7, after Chickenjoy and other items were unavailable in some branches in Metro Manila,” reports ABS-CBNnews.com.

In a statement, Jollibee Foods vice president for marketing Harvey Ong explained that “a major systems upgrade was the main reason why a number of Jollibee stores in Metro Manila and nearby cities were operating on a limited menu.”

Ong was quoted as saying, “Unfortunately, this change in system has initially affected the delivery schedule of raw materials from our commissary to select stores.”

He also added: “We would like to clarify that this is NOT a supply issue or a chicken shortage situation. Rest assured that this is only temporary as we are working round the clock to ensure that all our products—including Chickenjoy, Jolly Spaghetti and Yumburgers—will be made available again in all the affected stores soonest. In fact, some of these stores have already begun offering these Jollibee favorites again.”

Jollibee publicity photo



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