Aegis BPO responds to video: It was uploaded in error, not approved by Aegis Corporate

On Sep 20, we wrote about the audio-visual presentation uploaded to YouTube by Aegis, a global outsourcing and technology company that used to hold offices in the Philippines until it sold its business to Paris-based rival Teleperformance SA.

The video, entitled “Aegis: Spearheading Malaysia’s ‘Developed Economy’ Drive,” was posted on September 2 and had reached 3,087 views before it was removed by the user. It has riled netizens in the Philippines because it raised five points why doing business in Malaysia is better than the Philiippines.

Coconuts Manila reached out to Aegis Limited for their side and received this statement from Danveer Bhasin, AVP for Global Marketing and Strategy. He asked us to attribute the quote to Aegis Limited:

“Since the acquisition of People Support in 2008, Philippines has been a catalyst for Aegis’ growth. We would like to articulate that Aegis has had a wonderful experience in the Philippines – great clients, a great leadership team and above all great employees.

“We regret the upload of the recent video on Malaysia. The video was developed locally by an agency and uploaded in error and the contents were NOT approved by Aegis Corporate.

“We are a global company and strongly care about the broader communities in which we operate and are fully committed to  both diversity and inclusion. We would like to reiterate that Aegis has had a great experience in the Philippines and this has been one of the  keys  to our success.

“We apologize and regret any communication that may have inadvertently hurt any sentiments.”