Coffee shop passes inspection, woman still insists she found dead mouse in drink

Members of the Health and Sanitation Office of Mandaluyong City inspected the Starbucks Coffee branch in Addition Hills, following a complaint by a customer who allegedly found a dead mouse in her drink. The officials also inspected kitchen and storage room, and found no irregularities.

“In a cellphone video shown to the media, a barista demonstrated how to make the drink ordered by the complainant. The health officials said that based on the demonstration, it is impossible for a mouse or any kind of insect to be mixed with the drink,” reports ABS-CBN News.

Dr. Pecos Camarines, Mandaluyong Health Officer, said, “Based on what we saw as of the time of inspection, the Starbucks branch is clean and have met all the sanitation requirements. Our responsibility is to the check the area that is the subject of the complaint, which we already did.”

Starbucks Philippines has also released a statement, saying that it is taking such claims “very seriously” and that they have started their own investigation into the customer’s complaint.

Meanwhile, the complainant, “Jessa,” claims that she experienced vomiting and dizziness after the incident. She said that her medical tests showed that she has symptoms of acute gastroenteritis and leptospirosis, a disease that is contracted from rats and mice. She is currently “under observation” for five days for additional symptoms of the illness.



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